Replace your voicemail with a robot that understands the problem of your customers and recommends actions to your support team. Get full transcription of all your calls, full-text search, and email/order ID collection over SMS.
Clearcall replies to your out of hours emails. We categorize the problem of each customer and collect the right information from them. When your support team comes back to work, they get a concise report and recommended actions for every one of them
Current chatbots put the burden on the customer. They match questions with an article in your help center instead of guiding customer to a resolution. Instead, Clearcall assists them through the process and collects all the data your support agents need to resolve the ticket the day after.
Your customers are fed up with being redirected to your help center. Instead, we categorize their problem and collect the data your team needs to help them when they come back to the office.